ETU Forsikring har lukket fredag den 10.05.2024.
Du kan se dine forsikringer, og anmelde evt. skade via Mit ETU.
ETU Forsikring har lukket fredag den 10.05.2024.
Du kan se dine forsikringer, og anmelde evt. skade via Mit ETU.
By using our services, you entrust us with your information.
Our Privacy policy is intended to help you understand what data we collect, why we collect it, and what we use it for. This is important information so we hope you will take the time to read it. Also remember that as a customer on “Mine sider” ("My pages") you access a lot of the information we have registered about you, including your master data, claims, insurance policies, etc.
We have a statutory duty of confidentiality under the Danish Financial Business Act (“Lov om finansiel virksomhed”) and therefore treat your personal information confidentially.
ETU Forsikring A/S
Hærvejen 8
6230 Rødekro
CVR nr. 30072855
Our Data Protection Officer can be contacted at [email protected]
We collect information about you and possibly the injured party to the extent necessary to purchase and manage insurance products and other related services as well as claims processing. This may include information such as names, addresses, social security number (“CPR-number”) and e-mail address, insurance information, payment information or information related to damages.
In addition to the information you provide yourself, we collect information, for example, from the Central Person Register (for the purpose of updating address information) as well as from other publicly available sources and registers. We may obtain information from organizations, associations, etc., whose membership of the organization, association, etc. is a prerequisite for you to buy or keep your insurance with us. We may also obtain information from others if you have given your consent or based on the law.
We store and use your personal data for administration, providing you advice about insurance products and for marketing purposes. We may also use the information for surveys and analysis in order to improve our products, consultancy and technical solutions. We often combine personal data from one service with information from other parts of the group – for example in order to provide you with the most relevant offers.
Whenever possible, we have tried to strike a balance between being fully transparent and detailed while still keeping information concise and understandable, when describing what information we collect, but some of our services and apps also use technologies such as cookies, pixel tags and device fingerprinting to handle sessions and perform web audience measurements, so we can improve our electronic services based on how you use them and in some cases integrate them with social media.
Among other things, we use Google Analytics to help us analyze traffic to our services. When used with our advertising services, e.g. those that use the Google DoubleClick cookie, information from us as well as from Google will be linked to information about visits to multiple websites using Google technology.
We work continuously to maintain a balance between developing our business and protecting your personal data.
If there is anything regarding privacy you have questions or comments about, you are most welcome to contact our Data Protection Officer.
We intend to delete (or anonymize) your personal data as soon as it is irrelevant, however, we always retain personal data related to financial transactions for a minimum of 5 years + current financial year for the purposes of the Accounting Act (“bogføringsloven”) and often we store information to the extent necessary longer for the sake of legal requirements regarding, among other things, provisions under the Financial Business Act (“Lov om finansiel virksomhed”).
In connection with our processing of your personal data, you have several rights:
All the above rights are handled manually by contacting us. When contacting us, remember to provide the customer number and insurance policy number.
We may reject requests that are unreasonably repetitive, require excessive technical intervention (such as developing a new system or substantially changing an existing process), affecting the protection of others' personal information, or anything that would be extremely impractical.
If we can correct information, we do this for free, except if it requires a disproportionate amount of effort. We strive to maintain our services in a way that protect information from accidental or harmful destruction. Therefore, when we delete your personal information from our services, we may not always be able to delete associated copies from our archive servers immediately, and the information may not be removed from our backup systems prior to expiration of the retention period.
You have the right to appeal to the Danish supervisory authority at any time here.
We do not disclose personal data to companies, organizations and individuals outside the Group, except in these cases:
We may share anonymous information with the public and our partners - such as publishers, advertisers, and affiliate websites.
We work hard to protect the group and our customers from unauthorized access, alteration, disclosure or destruction of personal data that we store. Therefore, we have implemented the following organizational and technical measures in general:
We regularly review our own compliance with our Privacy policy. We also adhere to several selfregulatory security policies. When we receive formal written complaints, we contact the sender to follow up on the complaint. We cooperate with the relevant authorities, e.g. the Danish supervisory authority, to resolve complaints regarding the processing of personal data that we cannot resolve directly with our customers.
Our Privacy policy may change from time to time. Any changes to this Privacy policy are indicated on this page, and if significant changes occur, we will make them more noticeable (for some services we will, among other things, inform you about changes by email).
Last updated May 9th, 2018